Legal
How Team Boss collects, uses, and protects your information and the information of the athletes and families in your organization.
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Team Boss LLC collects information you provide directly when you register, create an account, or contact us for support.
Account and Registration InformationYour name, email address, phone number, organization name, and payment details when you set up a Team Boss account.Organization and Team DataRosters, schedules, attendance records, player profiles, and other operational data you enter as an administrator, coach, or staff member.Player and Parent InformationNames, contact details, date of birth, and profile data entered by parents or administrators on behalf of registered players.Usage InformationDevice type, browser, IP address, pages visited, actions taken within the platform, and session duration collected automatically as you use Team Boss.CommunicationsMessages, support requests, and any content you send to us or through the platform.02
We use the information we collect to operate and improve the Team Boss platform, process payments, communicate with you about your account, and provide customer support.
We do not sell your personal information to third parties. We do not use your data to serve third-party advertisements on or off the Team Boss platform.
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We share information only in the limited circumstances described below. We do not sell, rent, or trade personal information.
Service ProvidersTrusted vendors who help us operate the platform — including Stripe (payments), SendGrid (email delivery), Twilio (SMS delivery), SendBird (in-app messaging), Base44 (backend application platform), Capgo (over-the-air mobile app updates), OpenAI (voice memo transcription for coach notes), and Apple Push Notification Service + Firebase Cloud Messaging (push notification delivery). These providers process data only as directed by us under strict confidentiality agreements.Organization AdministratorsWhen you join an organization on Team Boss, the organization administrator has access to your profile information and activity within that organization.Legal RequirementsWe may disclose information when required by law, court order, or to protect the rights, safety, or property of Team Boss, our users, or the public.Business TransfersIn a merger, acquisition, or asset sale, user information may transfer as part of that transaction. We will notify you before your data is subject to a materially different privacy policy.04
We retain your information for as long as your account is active or as needed to provide services. Organization administrators control the retention of their organization's data within the platform.
When you close your account, we will delete or anonymize your personal information within 90 days, except where we are required by law to retain it longer or where data is needed to resolve disputes or enforce our agreements.
Aggregated and anonymized data that cannot identify you may be retained indefinitely for product analytics and improvement purposes.
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We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), role-based access controls, and regular security reviews.
No method of electronic transmission or storage is 100% secure. While we take the protection of your data seriously, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at support@teamboss.tech.
Access to personal data within Team Boss is restricted to personnel who need it to perform their job functions. All staff with data access are bound by confidentiality obligations.
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Team Boss is a platform for youth sports organizations. We take the privacy of minors seriously and comply with the Children's Online Privacy Protection Act (COPPA).
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Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data.
AccessRequest a copy of the personal information we hold about you.CorrectionRequest that we correct inaccurate or incomplete information.DeletionRequest deletion of your personal information, subject to certain legal exceptions. See Section 12 — Account Deletion for the in-app process.PortabilityRequest your data in a structured, machine-readable format.Opt-OutOpt out of marketing emails at any time using the unsubscribe link in any email or by contacting us directly.California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. Team Boss does not sell or share personal information as defined by the CCPA/CPRA.
Residents of the European Union, United Kingdom, and other jurisdictions subject to the General Data Protection Regulation (GDPR) have rights under the GDPR including the rights of access, rectification, erasure, restriction of processing, data portability, and objection to processing. The legal basis for our processing is performance of contract (when you use the service), legitimate interest (for security and fraud prevention), or consent (for optional notifications).
To exercise any of these rights, contact us at support@teamboss.tech. We will respond within 30 days.
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Team Boss uses cookies and similar technologies to operate the platform, maintain your session, and understand how the platform is used. We do not use cookies to serve third-party advertising.
Essential CookiesRequired for the platform to function, including authentication and session management.Analytics CookiesHelp us understand usage patterns to improve the platform. Data is aggregated and not used to identify individuals.You can control cookies through your browser settings. Disabling essential cookies will prevent you from using the platform.
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Team Boss integrates with third-party services to provide specific features. Each service has its own privacy policy.
Team Boss is not responsible for the privacy practices of third-party services. We select providers who meet our security and privacy standards.
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We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice on the platform prior to the change becoming effective.
The effective date at the top of this policy indicates when it was last revised. Your continued use of Team Boss after any changes constitutes your acceptance of the updated policy.
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Team Boss collects mobile phone numbers for two purposes: account verification during registration, and sending SMS notifications to users who have explicitly opted in. SMS is disabled by default for every account.
How we use your phone numberPhone numbers are used exclusively to deliver urgent operational alerts from your youth sports organization, including schedule changes, event cancellations, practice reminders, payment confirmations, and coach announcements. We never send promotional or marketing SMS.How you opt inUsers opt in to SMS by actively toggling SMS notifications on inside the Team Boss app or at our SMS Consent page. The default state for all accounts is SMS disabled. Message frequency varies based on your organization's activity. Message and data rates may apply.How you opt outReply STOP to any Team Boss SMS to immediately disable messages, or disable SMS in your Notification Preferences in the app. Reply HELP or email support@teamboss.tech for assistance.Mobile opt-in data sharingNo mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.For additional details on how SMS consent is collected and managed, see our SMS Consent & Messaging Terms.
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You may delete your Team Boss account at any time.
From within the appOpen the Team Boss app, go to Profile → Settings → Delete Account, and confirm the deletion. Your account and associated personal information will be deleted or anonymized within 90 days. This includes your profile, messages you've sent, and notification preferences.By emailEmail support@teamboss.tech from the address on your account with the subject line "Delete my account." We will verify your identity and complete the deletion within 30 days.What is retained after deletionWe may retain certain information after account deletion where required by law (for example, financial records for tax compliance), where data is needed to resolve disputes or enforce our agreements, or in aggregated/anonymized form for analytics. We do not retain identifying information beyond what is necessary.Organization-managed accountsIf your account was created by an organization administrator (for example, your team's coach created a player profile for you), deletion may also be requested through that administrator. The administrator can remove you from the organization, after which your personal account follows the standard deletion process described above.13
If you have questions about this Privacy Policy or how we handle your data, please reach out. We are committed to resolving any privacy concerns promptly.
Company
Team Boss LLC • Chicago, Illinois